Chat AI Agents
Smart automation for your customer service
Our Chat AI, developed and hosted in Europe, enables natural and dialog-oriented customer communcation via web and messaging channels – in real-time, around the clock and, of course, GDPR-compliant. Design your Chat AI on our central communication platform and use a shared knowledgebase with your Voice AI and Mail AI solutions.
Reasons for Chat AI
Accessible around the clock
24/7 accessibility & faster reaction times
Real-time service quality
Faster reaction times & improved customer satisfaction
Relieve your teams
Relieve of your employees through intelligent processing
Perfect integratable
Seamless integration into existing systems (CRM, Helpdesk, ERP)
Scalable & economical
Scalable & cost-efficient solutions
Our solution:
European AI with advice from experts
- Flexible & individual: from rule-based systems to fully automated answers generated by AI
- Platform-based modelling: Develop and optimize your Chat AI directly on our communication platform
- Shared knowledgebase: Your Chat AI uses the same knowledge as your Voice and Mail AI Agents – for consistent communcation.
- Simple Integration: Connection to your communication channel
- Secure and GDPR-compliant: Development & Hosting in Europe
Areas of use
Customer service
Automated hotline & appointment scheduling
Sales
Lead qualification & product consultation
Support & Quality
Employee satisfaction & NPS increase
Our industry solutions
Our solution enables fully automated processing of requests as well as efficient control and execution of complex workflows.
This reduces manual effort, lowers error rates, and makes processes significantly faster and more transparent.
The solution can be used across all industries—you can find specific examples on our use cases page.
