Mail AI Agents
Intelligent Automation for your email communication
Our Mail AI (Mailbot) automates your email communication in customer service. The Mailbot recognizes requests, extracts relevant information, assigns attachments, and creates responses or tickets. We advise you on defining the right use cases and workflows so that automation really has an impact. With our user-friendly low-code interface, you can quickly and flexibly configure templates, processes, and transfers as an omnichannel solution that can be seamlessly combined with voice and chat.
Reasons for Mail AI
Accessible around the clock
24/7 accessibility & faster reaction times
Real-time service quality
Faster reaction times & improved customer satisfaction
Relieve your teams
Relieve of your employees through intelligent processing
Perfect integratable
Seamless integration into existing systems (CRM, Helpdesk, ERP)
Scalable & economical
Scalable & cost-efficient solutions
Our solution:
European AI with advice from experts
- Flexible & individual: from rule-based systems to fully automated answers generated by AI
- Platform-based modelling: Develop and optimize your Mail AI directly on our communication platform
- Shared knowledgebase: Your Mail AI uses the same knowledge as your Voice AI Agents – for consistent communcation.
- Simple Integration: Connection to email systems, ticketing & CRM
- Secure and GDPR-compliant: Development & Hosting in Europe
Areas of use
Customer service
Automated hotline & appointment scheduling
Sales
Lead qualification & product consultation
Support & Quality
Employee satisfaction & NPS increase
Our industry solutions
Our solution enables fully automated processing of requests as well as efficient control and execution of complex workflows.
This reduces manual effort, lowers error rates, and makes processes significantly faster and more transparent.
The solution can be used across all industries—you can find specific examples on our use cases page.
