Chat AI Agents
GDPR-compliant chat AI for real-time customer communication
Our Chat AI, developed and operated in Europe, enables natural customer communication via web and messaging channels – in real time, 24/7 and fully GDPR-compliant. Through our central omnichannel communication platform, you can integrate Chat AI, Voice AI and Mail AI into a shared knowledge base and handle customer enquiries consistently, intelligently and efficiently across all channels.
Reasons for Chat AI
Accessible around the clock
24/7 accessibility & faster reaction times
Real-time service quality
Faster reaction times & improved customer satisfaction
Relieve your teams
Relieve of your employees through intelligent processing
Perfect integratable
Seamless integration into existing systems (CRM, Helpdesk, ERP)
Scalable & economical
Scalable & cost-efficient solutions
Our solution:
European AI with advice from experts
- Flexible & individual: from rule-based systems to fully automated answers generated by AI
- Platform-based modelling: Develop and optimize your Chat AI directly on our communication platform
- Shared knowledgebase: Your Chat AI uses the same knowledge as your Voice and Mail AI Agents – for consistent communcation.
- Simple Integration: Connection to your communication channel
- Bring your own LLM: Full control over data, security & performance
- Secure and GDPR-compliant: Development & Hosting in Europe
Areas of use
Customer service
Automated hotline & appointment scheduling
Sales
Lead qualification & product consultation
Support & Quality
Employee satisfaction & NPS increase
Our industry solutions
Our solution enables fully automated processing of requests as well as efficient control and execution of complex workflows.
This reduces manual effort, lowers error rates, and makes processes significantly faster and more transparent.
The solution can be used across all industries—you can find specific examples on our use cases page.
