Our Platform

The platform for the complete automation of customer services

 

From AI agents to voicebots and mailbots, all your customer communications are processed intelligently, scalably, and automatically around the clock.

Secure. GDPR-compliant. Made in Germany.

One platform. Three operating models.

The performance remains the same – you choose where you want to host.

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EU Cloud – easy, secure, ready to go

Perfect for companies that want to get started quickly and prefer a GDPR-compliant cloud technology.

Your advantages:

The EU cloud is fully hosted in Europe and is ready to go without its own infrastructure. It offers 100% GDPR-compliant operation, which can be flexibly scaled to any inquiry volume.
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Private cloud – exclusive & individual

For companies with increased security and customization requirements.

Your advantages:

The private cloud provides a secure, individually configurable environment that is hosted precisely according to your requirements. You can choose to host at Aristech or in your region of desire – with maximum security and full control. Inquire now.
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On-premises – maximum data sovereignity

The AI Suite runs entirely in your own IT environment. Ideally suited for industries with the most stringent security requirements.

Your advantages:

The on-premises-variant fully runs in your own data center. Independent of external systems. It offers high data sovereignity and is ideal for strictly regulated industries, like banks, public institutions, or critical infrastructure.
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Design your own AI Agents

You design individual agents for your customer service – Aristech orchestrates behind the scenes. The platform connects systems, manages logic, controls workflows, and ensures reliabe automation in real-time.

Verschiedene AI-Agents

Voice and service automation for modern contact centers

The AI Suite seamlessly integrates into your existing systems – whether EU-Cloud, private cloud, or on premises. Your AI Agents access systems in real-time, understand inquiries in context, and execute entire processes automatically.

Automated communication

Via telephone, email, chat & messaging.

All service channels are connected intelligently – for a consistent, and immediately available customer communication.

Context-aware AI Agents

Instead of rigid rules.

The AI understands intentions, context and technical jargon and delivers precise answers in real time.

Relieve teams & respond faster

Less manual work, shorter waiting times.

Routine tasks get automated, employees gaine time for complex tasks.

GDPR-compliant business

Developed & hosted in Germany.

Maximum data security, full control, and highest compliance standards – perfect for sensitive industries.

Are you ready to automate your customer service?